The link below contains a great summary of Dr. Rick Brinkman's quadrant for understanding the types of behaviour and their approach.
Source: Dealing with People, Chapter 3: The Road to Hell is Paved with Good Intentions
The end of the article contains the scheme used to understand the type of behaviour while the whole text above explains each of the types.
More on the topic in the book "Dealing with difficult people".
Source: Dealing with People, Chapter 3: The Road to Hell is Paved with Good Intentions
The end of the article contains the scheme used to understand the type of behaviour while the whole text above explains each of the types.
More on the topic in the book "Dealing with difficult people".
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